The Firestick stands out as a premium streaming device, catering to a vast user base seeking seamless access to their preferred streaming apps.
It can be a real bummer when your Amazon Fire Stick is not connecting to Wi-Fi, as you cannot stream your favorite show.
Fortunately, resolving this network connectivity issue is not difficult, provided you know what to look for.
In this guide, we’ll walk you through a few straightforward methods to restore connectivity and get your Firestick back online and operational.
1. Check Your Wi-Fi Connection
Overwhelmingly, the most likely reason that your Firestick can’t connect to Wi-Fi is that your Wi-Fi is down. Modems and routers sometimes lose the Wi-Fi broadcasting ability and need to be reset.
You can easily verify that this is your problem if you have attempted to connect to any other Wi-Fi device. If those devices don’t connect either, the Wi-Fi is likely out.
Unplug your modem or router, and plug it back in after 10 to 15 seconds. About a minute later, the Wi-Fi should come back up and allow the Firestick to reconnect to it.
2. Strengthen the Firestick’s Connection to Wi-Fi
If the Wi-Fi signal is weak, you might see connection issues, too. In that case, you’ll need to move your Firestick closer to the source of the Wi-Fi, or the modem/router will need to get closer to the Firestick.
Once they are in range, the Wi-Fi connection will be stronger, and the Firestick should be able to reconnect.
It is important to remember that the Wi-Fi signal degrades as soon as it passes through an obstruction such as a wall or other obstructive object between the router and Firestick.
So, if there are many obstacles in the way, especially those made from glass, metal, or concrete, try to get them out of the way or at least reduce their interference by moving the Firestick out of the way.
3. Reestablish Wi-Fi Network Connection
Sometimes, it takes “forgetting” the Wi-Fi network by a Firestick to establish a connection.
If you are always operating from the same Wi-Fi network, the Firestick knows to connect to that one network.
But if it cannot do so, it might get caught in a loop of perpetually trying and failing.
To drop out of this cycle, you can:
- Navigate to the Firestick’s Settings.
- Select the Network tab.
- Find your Wi-Fi network and select it.
- Select the Forget option.
- Follow the same process, but this time, find the Wi-Fi network and reconnect to it.
Some users have their Wi-Fi network set to “hidden” for security purposes. In order to connect to it, you will need to go to the Network tab as well, but select “Join Other Network.”
- From here, type in the name of your network (its SSID) and select Next.
- Select WPA/WPA2 PSK for the Security Type, click Next again, and enter your Wi-Fi password.
- Finally, click Connect to reestablish a connection to Wi-Fi.
4. Verify Your Wi-Fi Password
Some users have the Firestick hooked up directly to a network, but others want to reenter the password when connecting for additional security.
It is possible that if you enter the password, you could be entering it incorrectly. Double-check that you are typing the password accordingly.
Alternatively, you can log into your router’s settings menu and change the password to something you might more readily remember.
5. Reboot Your Wi-Fi Router
If your Fire TV Stick is connected to the router but not to the internet, you may need to address potential router connectivity problems.
An easy way to do that is to reboot the router. Unplug your router from the power source, then wait at least 30 seconds before plugging it back in.
Try attempting to reconnect the Fire TV Stick to the router after performing the reboot.
6. Update Your Firestick
Amazon frequently releases software updates for the Fire TV Stick to minimize bugs and keep your device running smoothly.
If your Fire TV Stick is having trouble connecting to Wi-Fi, it could be due to a system bug. To address this, you need to update your Firestick software version.
Since the Wi-Fi connection might not be available during the update, temporarily connect your device to Ethernet. Follow these steps to get the latest updates:
- Open Settings on your Fire TV Stick.
- Navigate to My Fire TV in Settings.
- Select About.
- Click on Check for Updates to find the latest software updates.
- Choose Install Update to initiate the update installation.
Try reconnecting your Firestick to your Wi-Fi network after updating it to see if it still won’t connect to the Wi-Fi.
7. Restart Your Firestick
Many problems, including connectivity issues, can be resolved on most electronics, including the Firestick, by simply rebooting it.
You can either navigate to the Settings menu, choose My Fire TV, and select Restart. Or you can unplug your Firestick from its power source for about 30 seconds, then plug it back in.
After it reboots, there is a good chance the Wi-Fi connectivity issue will be fixed.
8. Double Check Router Security Settings
You will also want to check your router’s security settings. If your router is set to a high-security level, it may block your Firestick from connecting to Wi-Fi. Try lowering the security level to see if it resolves the issue.
9. Reset Fire Stick to Factory Settings
If you have exhausted all the above solutions and your FireStick still refuses to connect to your Wi-Fi network, you can resort to the last-resort method of resetting your Fire TV Stick to its default factory settings.
Please be aware that your connectivity problem may be on your ISP’s end and not yours, in which case, even a factory reset will not resolve the issue.
This action will purge all prior settings, data, and any apps on the Firestick that were not in its “out of the box” state.
So be sure that you have tried everything else and double-checked every other problem before taking this action.
Wrap-Up: Firestick Won’t Connect to Wi-Fi
We hope that one of those solutions got you Wi-Fi connectivity. You will unlikely need to resort to a factory reset, but sometimes, it is the only way.
Luckily, the problem is usually simply restarting the Wi-Fi source or the Firestick itself.