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Gmail App Keeps Crashing? The Fixes

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Writer, Android

Saurav loves writing and tech. So, after engineering, he didn't look back and embarked on a journey to become a tech writer. Saurav has worked for various tech websites across the globe.

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Without a doubt, Gmail is one of the best email services out there. So, it’s frustrating when Gmail keeps crashing as you cannot check your emails.

There are a couple of reasons why this may happen—and most are easy to fix providing you know what to look for.

We’ll go through all the possible reasons why the Gmail app keeps crashing and show you tips on how to fix this problem. 

Want to step up your Gmail game? Check out these awesome Gmail tips and tricks that’ll boost your productivity.

Why Does My Gmail Keep Crashing? 

Before jumping into the intricate solutions for fixing Gmail app crashing on your Android device, let’s divert our focus toward the reasons responsible for these sudden crashes. 

An app can crash for any number of reasons. So, pinpointing the exact cause is a difficult task. But with our research, we were able to figure out some of the leading causes behind the Gmail app crash on Android.

  1. Google Workspace is down
  2. Unstable internet connection
  3. Corrupted Cache file 
  4. Outdated version of Gmail 
  5. Unfriendly Gmail settings 
  6. Lack of internal storage 
  7. Enabled battery saver mode 
  8. Installation of new Gmail updates  

7 Easy Fixes for Fixing a Crashing Gmail App

Now that you know what could be the culprit of your crashing Gmail app, it’ll be easier to troubleshoot the problem. Here are some easy fixes to stop the Gmail app from crashing on your Android mobile.

Go through the fixes below and try them in order until you find the one that can help you use the Gmail app again without dealing with crashing issues.

  1. Check on Google Workspace status
  2. Restart Gmail App and Your Android Mobile
  3. Remove Gmail Account and Sign In Again
  4. Update Gmail App 
  5. Remove Updates
  6. Clear Gmail Cache 
  7. Uninstall & Reinstall Gmail App 

1. Check on Google Workspace Status

First, we’re going to check on the Google Workspace status. If you’re not familiar with what Google Workspace is, just think about it as a collection of Google’s cloud apps such as Gmail, Google Drive, Google Docs, Google Calendar, etc.

Google Workspace status dashboard
Google Workspace Status Dashboard.

Head over to the Google Workspace Status Dashboard to check on the server status. If Gmail is down, there is nothing you can do except wait.

If there’s a Green check next to Gmail, it means the problem is on your side. Keep reading below to learn what you can do to troubleshoot this problem.

2. Restart the Gmail App and Your Android Mobile 

Let’s begin with something simple yet effective. Restart the Gmail app, if that doesn’t work, restart your Android phone.

Forcefully stopping an application can be really effective. It helps to get rid of any temporary bugs that may have been responsible for the crashes.

  1. Open the Settings App on your Android phone.
  2. Navigate to Apps/Apps & Notifications.
  3. Locate the Gmail app and tap on Force Stop
Force stop Gmail app on Android
Force Stop Gmail App on Android. Screenshot: Saurav Dey/Gotechtor

All the functions of the Gmail app will be stopped immediately. Now, wait a few seconds and launch the app again. Check if it is working properly. 

If the app is still crashing, it is time to reboot your mobile. You will be able to reboot your mobile simply by holding the Power Button.

Rebooting the device is also very effective as all the apps and other processes are stopped which in terms gets rid of any bugs or system issues. After reboot, Gmail should be working fine. If not, we’ve got more fixes to try out. 

3. Remove Gmail Account and Sign In Again

In most cases, we assume the Gmail account is crashing due to an issue with the app itself or some underlines issue with the mobile OS. However, the problem can come from your Google account. 

Now, to fix the issue with the Google account, signing in and out of your respective Google account is not enough. Initially, you have to remove your Google account, and then you have to sign in using your credentials. Let’s check out the steps. 

  1. Launch the Gmail app and tap on the menu button (the hamburger icon) at the top left corner of the panel. 
  2. Scroll down and select Settings.
  3. Next, tap on the vertical Three Dots at the top right corner.
  4. From the popup menu, tap on Manage Accounts
  5. Tap on the account you wish to remove and tap on the Remove Account option at the bottom. 
Removing a Google account from an Android phone
Removing a Google account from an Android phone. Screenshot: Saurav Dey/Gotechtor

A message prompt will appear, tap on Remove Account again

You’ve now removed the Gmail account successfully. Next, you’re going to add it back, then sign in again Here are the steps for adding the Google account.   

  • Navigate to the Settings of the Gmail app. 
  • Hit the Add Account option. 
  • Tap on Google to set up your email.

It may ask you to authenticate yourself, after you do so, you’ll be able to add your Google account.

After providing the ID and credentials, the Google account will be added and you will be able to sign in. Now, run the Gmail app, it should be working just fine. 

4. Update Gmail App 

Updating the Gmail app can fix the crashing problem if you haven’t updated the app in a long time. you need to look into updating the app. 

An outdated app can conflict with another updated app and of course, the OS. You’re going to check if there’s an available update for the Gmail app. Here’s how to do it. 

  • Launch the Google Play Store app and search for Gmail.  
  • Tap on it and an Update option should be visible under App Info.
  • Tap on the Update button to install the new update.

The Gmail app should not crash anymore after installing the updates. If it’s not the case, move on to the next step.

5. Remove Gmail Updates 

This method is the exact opposite of the previous method and it is not a coincidence. Sure, outdated apps can be a hindrance and they can perform unevenly as they are conflicting with all the updated apps and the OS. 

But sometimes, updates can be the root of the problem as well. It could be that the latest update you have installed is conflicting with your device or simply, the latest update could be buggy. In this situation, you need to remove the updates. Here’s how to do it. 

  1. Go to the Settings of your Android mobile. 
  1. Scroll down and tap on Apps/Apps & Notifications
Apps option in Android Settings
Navigate to Apps Under Settings on Android. Screenshot: Saurav Dey/Gotechtor
  1. Locate the Gmail app and tap on it. 
  1. Under App Info, tap on the Three Dots at the top right corner of the screen and select Uninstall Updates.
Uninstalling Gmail updates
Uninstall Latest Gmail Updates. Screenshot: Saurav Dey/Gotechtor

If the Gmail app started crashing after installing the new updates, it should be working fine now. 

6. Clear Gmail Cache 

While discussing the possible solutions for an app crashing on an Android device, it is hard to ignore one of the biggest error trends, which is corrupted cache files. 

Apps create these temporary cache files to run properly. If one or more of these files get damaged the app will start performing poorly, and may even crash.

So, assuming some of the Gmail app’s cache files have been corrupted, you’ll need to remove them. After removing the cache files, the app will create new files as soon as you launch it. Here’s how to do it.  

  1. Tap on Apps/Apps & Notifications under the Settings of your Android mobile. 
  2. Locate the Gmail app and tap on it. 
  3. Enter App Info and tap on Storage
Storage option in Android settings
Tap on Storage Under App Info. Screenshot: Saurav Dey/Gotechtor
  1. At the bottom of the panel, you will find the Clear Cache option. 
Clear Gmail cache on Android phone
Clear Gmail Cache on Android. Screenshot: Saurav Dey/Gotechtor

By tapping on Clear Cache, you will eliminate all the cache files related to the Gmail app. If corrupted cache files were the issue, the app should not be crashing after the cache files have been removed.

7. Uninstall & Reinstall Gmail App 

Hopefully, at this point, the Gmail app is not crashing down every few minutes. Still, there is a possibility that you are yet to deal with this issue. So, perform a clean installation.  

But you won’t be able to remove Gmail app from your Android mobile using the conventional method. You have to remove the app using the Google Play Store.  

  1. Launch Google Play Store app on your Android mobile and search for the Gmail app. 
  2. After locating the app, you will find two options in the App description. Uninstall and Open.
  3. Tap on the Uninstall button to remove the app from your mobile. 
Uninstalling Gmail from Android
Uninstall Gmail App from Your Android Mobile. Screenshot: Saurav Dey/Gotechtor

Reboot your Android mobile after removing the Gmail app and then install the app again from the Play Store.

Wrapping It Up 

An app can crash for any number of reasons and the Gmail app on Android is no exception to it. This may not be a looming issue but the problem can be over baring to some users.

Thankfully, there is no reason to panic. Just check out the solutions we have listed. You will have the Gmail app running properly within minutes. 

Writer, Android

Saurav loves writing and tech. So, after engineering, he didn't look back and embarked on a journey to become a tech writer. Saurav has worked for various tech websites across the globe.

Saurav Dey

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