Ring doorbells are all the rage right now, and there’s no sign of the hype dying down. They offer quite a bit to your home.
Of course, they function as fancier doorbells than what your home probably had installed originally, but they also work as stellar security systems without costing an arm and a leg.
However, it can be annoying when your Ring doorbell is not ringing inside, ruining one of its major features.
The good news is that you can quickly solve this problem if you know what to look for. We’ll go through why that happens and how you can troubleshoot the issue.
Potential Problems Causing Ring to Not Ring Inside
There are several issues that can be causing your Ring doorbell not to be audible inside, and no, it’s not just you.
We’ll cover all the plausible problems that could be causing this, and then we’ll go over some solutions for each one.
1. Make Sure that the Ring Doorbell is Installed Correctly
We’re assuming you’ve already purchased the necessary Chime units to gain indoor alerts without your phone, as well. That’s the part of your Ring system that actually creates the indoor ringing noise.
This is a very easy problem to fix. Start by making sure your Ring unit, all available Chime units, and your phone are on.
Also, go ahead and make sure your phone has a Wi-Fi signal. That’s for a later fix, but you might as well rule it out now.
Once everything is on and connected to your network, pull up the Ring app and navigate to “Devices.” This can be done by clicking the three dots in the corner of the screen.
Once you’re in the device menu, pick the chime you want to set up first.
From there, it’s as easy as clicking Audio Settings and picking the ringer you want; just like if you were setting up a phone ringer. Don’t forget to alter the volume to meet your needs if you have a Chime model that allows it.
Do that for all the Chime units in the house, and go test your Ring unit. You should hear it perfectly fine now.
2. Recharge Your Ring Doorbell Battery
If your Ring unit dies, it won’t be able to broadcast signals to your Chime units. If the system isn’t working, you obviously won’t hear any alerts.
This is a very simple fix, and if you stay on top of your Ring’s charging needs, it should never be an issue.
To charge your Ring, remove the battery on applicable units and place it in the charger. If you have two battery packs, you can keep one charged at all times to reduce downtime for your doorbell.
If your Ring doesn’t have a removable battery, you’ll find a USB port inside of it when you remove the rear plate. Simply plug it in and wait until the light indicator shows it’s full.
You can also check your Ring’s battery power via the Ring app in “Device Health”.
However, there’s another solution to this problem if you can’t seem to remember to charge the Ring. Just hardwire it. This can be slightly complicated, thanks to cable-organization requirements, but it’s not incredibly difficult.
With a hardwired Ring doorbell, you’ll never have to worry about charging the battery.
3. Check if Your Wi-Fi Signal Is Strong Enough
Ring is extremely convenient, and it can actually help protect your home from intruders, or alert you to other issues while you’re away.
However, it does have one glaring weakness that a lot of homeowners don’t think of; Ring relies on your Wi-Fi connection a lot.
Without a Wi-Fi connection in your home, Ring is practically useless. It won’t be able to send notifications to your phone, communicate with Chime units throughout your home, or do anything else meaningful.
As such, one of the first things you should check when you can’t hear Ring alerts through your Chime units is to check the Wi-Fi.
If your signal is weak, you’ll probably experience delayed ringing alerts, because it takes more time for your Ring unit to communicate with your Chime units. If there’s no signal at all or your Ring is unable to join your network, there can be issues with your Ring, Wi-Fi router, or internet connection.
We’ll go through solutions to solve all those problems starting with the easiest and most common fix.
Reset Your Router
Resetting your router is usually the first step you’ll want to take if you don’t have any sort of signal, and nothing else in your home can connect to the Wi-Fi. Wi-Fi goes out fairly frequently, and it’s usually no big deal.
If the router isn’t working, unplug it from its power source and if it has a power button, press the button for 60 seconds.
That not only turns it off but also flushes all the residual power out of the unit to ensure it’s fully shut down. Then, plug it back in.
After a few moments, the router should reconnect with a solid Wi-Fi signal. If not, there can be another issue causing the lack of signal, or the router might need to be replaced. Check all of the other solutions in this section before you replace your router, though.
Reset Your Internet Moden
Sometimes, the router isn’t the culprit. The router just turns your normal internet connection into a wireless signal. If the internet goes out, you won’t have a Wi-Fi signal.
This is typically resolved the exact same way as the router solution we highlighted above. Simply go to your modem, unplug the power source, hold the power button for 60 seconds, and then plug it back in.
If that does not work, and your modem still shows that it’s not connecting entirely, you need to call your ISP.
There could have been a problem with the local powerlines that knocked it out, your ISP might be doing maintenance, or they could have cut your internet access for a variety of reasons.
Also, your modem might just need to be replaced. Your ISP will be able to figure out an appropriate solution when you call.
Move Your Router
If your Wi-Fi is working just fine with everything else, but your Ring can’t get a strong signal from it, it’s likely that the router is in a position that minimizes the signal your Ring can pick up.
The cheapest solution is to move your router closer to the Ring system. If you can minimize the number of walls between the Ring and your router, you should get a far better signal.
The problem with this is that it requires you to reorganize all your wiring, and that’s a major pain. Depending on how your home is laid out, it can also be impossible, or it can make Wi-Fi devices that were getting great signals suddenly disconnect.
Luckily, there’s a second solution to increase your Wi-Fi signal range.
Use a Wi-Fi Extender
If moving your router around is a headache, or causes problems for your other devices, you’re not out of luck. You can amplify your Wi-Fi router’s signal to emit over a much larger range with a simple accessory.
Buying and installing a Wi-Fi extender should make your Wi-Fi signal extend to cover your entire home; that is unless you have a massive home, but 99% of our readers won’t have a home large enough to worry about that.
Because of this, an extender is the best solution for handling low signals. The problem is that you’ll have to pay a pretty penny to get one.
They’re not too expensive, but the average $50 to $100 price tag for a mid-range unit can seem like quite a bit for something that just amplifies a signal.
Luckily, if you have Chime Pro units and some newer Ring units, they come with their own Wi-Fi extenders built-in.
4. Cold Weather Can Affect Your Ring Doorbell Performance
Unfortunately, your Ring system is exposed to harsh weather, which tends to affect all electronics. If the weather is extremely cold outside, you might start experiencing issues with your Ring system.
The only real solution to this is to warm it up for a bit or hope that the temperature outside increases soon.
Luckily, Ring is built with this in mind. So, it has to be extremely cold for an extended period before your Ring will start acting up.
Final Thoughts on Ring Doorbell Not Ringing Inside
Unfortunately, if your doorbell still won’t ring inside your home, it’s likely that the Ring system itself is the problem.
In that case, you have two options.
First, we recommend resetting the unit. If you remove the Ring’s faceplate, you’ll find a reset button. Pressing that button for 15 seconds will force the Ring unit to return to its factory settings.
That should solve your problem in most situations, but it also requires you to go through the whole setup process again.
If that doesn’t work, your Ring probably needs to be replaced or repaired, and we recommend contacting customer support to see what your options are.