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How to Fix an iPhone Stuck in SOS Mode When Your Phone Can’t Find a Network

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Newer iPhone models come preset with SOS mode. Once activated, this feature contacts emergency services to assist one in need.

It can be used without SIM cards and even activated when the cell service is poor. A user can trigger the device into SOS mode by simultaneously holding down the home button and one of the volume buttons or pressing the sleep/wake button 5 times in sequence.

While the ease of activation is useful and can be life-saving, it can also be easily set off by accident. If this happens, it can cause frustration and alarm to users. This is doubly inconvenient if your iPhone becomes stuck in SOS mode.

Luckily, there are a handful of troubleshooting solutions to try. Let’s go over the various methods to fix an iPhone stuck in SOS mode.

Restart Your iPhone

iPhone locked in SOS mode and many other issues can be fixed by simply restarting your iPhone.

Restart an iPhone

All you need to do to perform a restart is:

  • Locate the power button and hold it down until the screen shows a slider with the text “Slide to power off.”
  • Swipe the slider to the right, powering your iPhone down.
  • Once you have confirmed that the iPhone is off, press the power button again until the Apple logo appears on the screen, then release it to allow the start-up to complete.
  • Alternatively, once the device is off, place it on a charger for about 10 minutes, then attempt to turn it back on.

Disable Airplane Mode

Sometimes, users are unable to power their iPhone down when it is in SOS mode. If that is the case, keep in mind that the phone needs at least minimal cell service to active SOS mode.

Airplane mode button in control center

So, all you need to do is to disable the signal, even for a few moments. Here’s how.

Swipe down from the top-right corner to open Control Center on iPhone X and newer, then tap the Airplane Mode icon. On older models, swipe up from the bottom.

This setting will disconnect you from all cell services and tend to deactivate SOS mode in the process. You can then toggle airplane mode back off.

Check Signal Strength

When the network or signal strength is very low, the iPhone is set to be available for emergency calls only.

iphone signal strength indicator

It may, therefore, default into SOS mode because it is the only thing that can be done with the phone at the time.

If your iPhone has a weak or no signal, try turning it off and back on, or wait until you’re in an area with better reception.

Update iOS

Outdated iOS software can result in a whole host of glitches and malfunctions on your iPhone device.

update iOS

You can stay ahead of most of these problems, including unwanted jumps into SOS mode, by keeping your iPhone updated to the latest iOS version.

To update the firmware for your iPhone, follow these steps:

  • Go to the Settings app.
  • Navigate to the General section.
  • Go to Software Update.

If there’s a new update, you’ll see it there. Follow the instructions to download and install the latest iOS updates.

Reset Network Settings

As noted earlier, SOS mode can activate when the signal is insufficient for the iPhone to be used in any other capacity.

reset network settings on iPhone

However, this doesn’t always happen for legitimate reasons. If you suspect you are not experiencing signal loss, you should try resetting your iPhone’s network settings.

  1. Go to the Settings app.
  2. Tap General.
  3. Select the Reset tab.
  4. Choose the Reset Network Settings option.

Remember that doing so will have other effects, including deleting your Wi-Fi password, so you will need to reconnect to any Wi-Fi network after this reset. 

Check SIM Card

A faulty or improperly inserted SIM card can cause your iPhone to display SOS mode since the iPhone will not be capable of performing any other functions regularly.

iPhone SIM card tray

To ensure it is in working order, carefully remove the SIM card from your iPhone. Gently wipe it clean with a soft microfiber cloth, and reinsert it correctly (and carefully) into your device.

Once seated correctly in the SIM tray, check if your iPhone is still stuck in SOS mode.

Restore Your iPhone

If none of the above solutions have resolved the issue, restoring your iPhone via Finder or iTunes is the next logical step.

Ensure your iPhone is fully backed up with your recent data to avoid data loss.

Follow the steps in this guide to restore your iPhone. After completing the restore process, set up your iPhone as new or restore from the previously noted backup.

Contact Apple Support

If you’ve exhausted all other options and your iPhone is still stuck in SOS mode, you should contact Apple Support online or visit an authorized Apple service center for help.

Representatives will be able to inspect your device for lesser-known but pertinent issues that could be causing the problem with the iPhone being stuck in SOS mode.

Wrap-Up: iPhone Stuck in SOS Mode

Well, that covers everything you need to know about fixing an iPhone stuck in SOS mode.

Try any of the steps above to fix your iPhone SOS problem. If you have any feedback or questions, please don’t hesitate to comment below.

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Herby has a healthy obsession with all things Apple, especially the iPhone. He loves to rip things apart to see how they work. He is responsible for the editorial direction, strategy, and growth of Gotechtor.

Herby Jasmin

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