Gmail Not Working on iPhone? Try these Fixes

If Gmail is not working on your iPhone, you might not be able to log in to Gmail or use its services.

Email apps like Gmail have a significant impact on society through how we communicate. So a Gmail failure on your iPhone can be chaotic.

Luckily, there are several proven fixes that you can implement to fix Gmail not working on your iPhone. Here’s what you should do right now to get Gmail working again on your iPhone.

Why Does Gmail Stop Working on iPhone?

Many reasons may cause Gmail to stop working on your iPhone, but one of the main reasons is security.

When you travel to another country or region and log in with a different IP or location, Google assumes someone is trying to hack your account.

Even if you’re not on a trip, sign-in attempts from unknown devices may block your Gmail temporarily.

Of course, there may be other reasons, and you can check all the solutions to fix the problem. Let’s get started.

In case, you’re dealing with email stuck in your outbox, we have a separate article that will show you how to troubleshoot email stuck in Gmail outbox, step by step. You should check it out.

Ways to Fix Gmail Not Working on iPhone

Here are all the tips you’ll need to try to troubleshoot the Gmail not working on your iPhone. Try them in order until you find the one that fixes the problem.

  1. Check Google/Gmail Website for Alerts
  2. Review Device Activities
  3. Use CAPTCHA Reset
  4. Enable IMAP
  5. Check Internet Connection
  6. Restart Your iPhone
  7. Disable iPhone Restrictions
  8. Update the Gmail App
  9. Update iOS
  10. Uninstall and Reinstall Gmail/Mail App
  11. Remove Your Gmail Account and Reset It
  12. Reset All Settings on Your iPhone

1. Check Google/Gmail Website for Alerts

When Gmail (Google) blocks you, it sends an email to the same or recovery account. You can check it with another device.

Check your sign-in history and review your devices. Follow the instructions and let Google know you’re the account holder trying to sign in.

2. Review Device Activities

You can check device activity for any suspicious sign-in attempt and remove the unknown device. To do this, follow the steps below:

1. Go to myaccount.google.com using your iPhone or computer. 

2. Then, tap Go to Google Account and sign in (if needed).

My account
Go to Google Account. Screenshot: Farhad Pashaei/Gotechtor

3. Open the Security tab. 

Gmail Security Tab
Select the Security tab. Screenshot: Farhad Pashaei/Gotechtor

4. Open Recent Security Activity.

5. Check devices and their locations connected to your accounts.

6. Next, you will see an email. Tap on Yes, it’s me, or Yes, it was me

Gmail login It was me
Select the “Yes, it’s me” option. Screenshot: Farhad Pashaei/Gotechtor

7. Your Gmail will start loading normally afterward. 

3. Use CAPTCHA Reset

Use CAPTCHA reset to solve the problem when Gmail is not working on iPhone.

Visit the Display Unlock Captcha page using your iPhone or computer.

1. Sign in to your Google account. 

Gmail Sign in
Sign in to Gmail. Screenshot: Farhad Pashaei/Gotechtor

2. Click Continue

Gmail Sign in continue
Tap on Continue. Screenshot: Farhad Pashaei/Gotechtor

3. Sign in to your Gmail app on your iPhone, and now it should work without problem.

Account Access Enabled
Account access enabled. Screenshot: Farhad Pashaei/Gotechtor

4. Enable IMAP 

Disabled IMAP could be one of the main reasons your Gmail isn’t working on your iPhone. Here’s how to find out.

1. Go to mail.google.com on Safari or other browsers on your iPhone or computer.

2. Sign in to your account.

3. If a pop-up screen showed up for using the Gmail app, tap on I am not interested

Upgrade to a smarter Gmail
Select the “I am not interested” option. Screenshot: Farhad Pashaei/Gotechtor

4. Tap on the Hamburger (three-line) icon from the top left corner.

Gmail hamburger menu
Tap on the Hamburger menu. Screenshot: Farhad Pashaei/Gotechtor

5. Scroll the page and tap Desktop.

Desktop option in Gmail
Select the Desktop version. Screenshot: Farhad Pashaei/Gotechtor

6. Choose I’d like to use HTML Gmail.

Choose I’d like to use HTML Gmail
Tap on the “I’d like to use HTML Gmail” option. Screenshot: Farhad Pashaei/Gotechtor

7. On top of the page, tap on Settings

8. Open Forwarding and POP/IMAP tab.

9. Enable IMAP and then tap Save Changes

Enable IMAP
Enable IMAP. Screenshot: Farhad Pashaei/Gotechtor

Try signing in to your Gmail using the iPhone default mail app or Gmail app. 

5. Check Internet Connection

Open a page on Safari or try using another application like Instagram. If you have an internet connection, skip this step.

If you’re using VPN, turn it off. Disconnect your Wi-Fi or cellular data and reconnect it and check if the problem is solved or not.

6. Restart Your iPhone

Restarting iPhone is the most basic yet useful trick to solve dozens of minor issues. If Gmail is not working on your iPhone, try restarting your device and see if the problem is gone or not.

For iPhones With Face ID:

1. Press and hold the Volume Up or Volume Down button and the Side/Power button simultaneously.

2. Release both buttons when slide to power off appears on the screen.

3. Swipe the power icon from left to right to shut down your iPhone.

4. Wait a few seconds, then press and hold the side button to turn your iPhone back on.

5. Release the side button when the Apple logo appears.

For iPhone Without Face ID:

1. Press and hold the Power button until the slide to power off appears.

2. Swipe the power icon from left to right across the screen to shut down your iPhone.

3. Wait a few seconds, then press and hold the Power button again to turn your iPhone on again.

You can release the power button when the Apple logo appears on the screen.

7. Disable iPhone Restrictions

You may have restricted some apps on your iPhone, including Mail/Gmail app by accident. iPhone restriction is another reason why Gmail is not working on your iPhone. Follow the steps below to ensure you don’t restrict your Gmail or Mail app.

1. Open Settings.

iPhone Settings App
Got to Settings Screenshot: Farhad Pashaei/Gotechtor

2. Tap on Screen Time.

Screen Time
Screen time in Settings. Screenshot: Farhad Pashaei/Gotechtor

3. Skip this solution if your Screen Time is not active because no restrictions have been set.

4. Choose Content & Privacy Restrictions.

Choose Content & Privacy Restrictions.
Select Content & Privacy Restrictions. Screenshot: Farhad Pashaei/Gotechtor

5. Tap on Allowed Apps

Allowed Apps
Go to Allowed Apps Screenshot: Farhad Pashaei/Gotechtor

6. Ensure the Mail app’s toggle is green (active).

8. Update the Gmail App 

Application updates fix bugs and improve the function and compatibility. If your Gmail is not working on iPhone, make sure the Mail or Gmail app is updated to the last version. To update your apps, follow the steps below:

1. First, open App Store.

App Store
Open App Store. Screenshot: Farhad Pashaei/Gotechtor

2. On the top right corner, tap on your Profile.

App store Profile
Select Profile. Screenshot: Farhad Pashaei/Gotechtor

 4. Tap Update if your Gmail app has a new update.

9. Update iOS

Sometimes, an outdated or old iOS version may cause many problems with your iPhone.

If you use the built-in Mail app, you have to update it by updating iOS. The iOS updates also have bug fixes and performance improvements. To update your iOS:

1. Open Settings

iPhone Settings App
Got to Settings Screenshot: Farhad Pashaei/Gotechtor

2. Tap on General

General Menu in Settings
Go to General. Screenshot: Farhad Pashaei/Gotechtor

3. Choose Software Update.

Software update in General menu
Software Update. Screenshot: Farhad Pashaei/Gotechtor

If any update is available, tap on Download and Install

10. Uninstall and Reinstall Gmail/Mail App

Uninstalling and reinstalling apps may solve minor issues. To remove an app on iPhone:

1. Long-press on Gmail/Mail app.

2. Tap on Remove App.

Long-press on app Gmail
Remove App. Screenshot: Farhad Pashaei/Gotechtor

3. A pop-up window appears. Tap on Remove App.

4. On the following pop-up window, tap on Delete.

Then reinstall the app from App Store. 

11. Remove Your Gmail Account and Reset It

If none of the above solutions worked for you, remove Gmail from your iPhone and re-add it. Here’s how to do it:

1. Head over to the Settings app.

iPhone Settings App
Select Settings. Screenshot: Farhad Pashaei/Gotechtor

2. Tap on Mail.

Mail
Go to Mail. Screenshot: Farhad Pashaei/Gotechtor

3. Choose Accounts.

Accounts in Mail app
Tap on Accounts. Screenshot: Farhad Pashaei/Gotechtor

4. Open Gmail.

5. Hit on Delete Account and then Delete from My iPhone.

6. Restart your iPhone.

7. Go back to the Accounts section and tap on Add Account.

Add account
Add Account. Screenshot: Farhad Pashaei/Gotechtor

8. Add your Gmail account.

Note that, if you use Gmail third-party app, you can skip this solution. 

12. Reset All Settings on Your iPhone

Resetting all settings on your iPhone will not delete your data. However, all settings on your iPhone will be deleted and restored to factory default. Wi-Fi, Bluetooth, VPN, etc.

1. Open Settings.

iPhone Settings App
Go to Settings. Screenshot: Farhad Pashaei/Gotechtor

2. Tap on General.

General Menu in Settings
Select General Screenshot: Farhad Pashaei/Gotechtor

3. Choose Transfer or Reset iPhone.

Transfer and Reset iPhone in General menu
Transfer and Reset iPhone in the General menu. Screenshot: Farhad Pashaei/Gotechtor

4. Tap on Reset.

5. Choose Reset All Settings.

Reset All settings
Reset All Settings. Screenshot: Farhad Pashaei/Gotechtor

6. Enter your passcode and let the process finish. 

Conclusion

Gmail not working on the iPhone is a chaotic problem that may put you in trouble. There are many reasons for this issue, and fortunately, there are more ways to solve it.

In most cases, this issue arises when Google detects any unknown and unusual sign-in activity in your account.

Verifying your identity and logging in may solve the problem. It’s better to use the Gmail third-party app instead of Mail built-in app on iPhone. 

Did you manage to fix your Gmail problem? Did you find other ways to troubleshoot this issue? Share your ideas in the comments below.

For the past 7 years, Farhad has been tinkering with phones, laptops, power banks, etc. When he's not writing, he's devouring info about new products launch.

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