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How to Get Rid of Account Action Required (Step-by-Step)

Account Action Required is one of the most irritating notifications that you can get on your phone. Here's how to deal with it.

get rid of account action required

If you keep getting Account Action Required notification from Google Play Services, then this guide will help you get rid of this annoying notification.

Before we get into the fixes, here’s what Google Play services Account Action Required mean:

  • The Google account you used to set up your Android phone is no longer working.
  • You’ve changed the password of your Google account and forget to update it in your phone settings.
  • There’re syncing problems with the Gmail account that is linked to your phone.
  • You’ve accidentally deleted the Google account that is linked to your Android device.

How to Remove Account Action Required

Now that you have an idea of what may have caused this problem, it’ll be easier to come up with the fixes.

Table of Contents

  1. Update Your Google Account Password
  2. Turn off and on Google Play Services Notifications
  3. Clear Cache on Google Play Services
  4. Clear Cache on The Play Store
  5. Uninstall Play Store Updates
  6. Remove and Re-Add Google Account

1. Update Your Google Account Password

We’ll start with the obvious first. If you’ve changed your Google Account password and didn’t update it on your Android phone, this might be the culprit of this “Account Action Required” notification.

In case you don’t remember if you’ve changed your password, just sign out and sign back into your Google account. This should fix the problem after you enter the correct password. If you didn’t change your password, hop into the next step.

2. Turn off and on Google Play Services Notifications

Google Play services notifications toggle
Google Play services notifications toggle. Gardy Philogene/Gotechtor

Turning off and on Google Play Services notifications might get rid of the Account Actioned Required notification.

  1. Open Settings, tap on Apps & Notifications.
  2. Next, tap All apps, then look for Google Play services.
  3. Tap Notifications.
  4. Tap the toggle switch next to All Google Plays services notifications to turn the notification off. (It’s off when the toggle is white).
  5. Then, after a minute or two turn it back on.

3. Clear Cache on Google Play Services

Clearing cache on Google Play services. Gardy Philogene/Gotechtor

Like any other apps, Google Play Services build up cache over time, and clearing up its cache may fix this error.

You should note when you clear cache on Google Play Services, you will delete temporary files associated with Google Play on your device, but won’t delete your apps.

Follow the steps below to clear cache on Google Play Services:

  1. Head to Settings.
  2. Select Apps & Notifications.
  3. Tap See all apps and find Google Play Services.
  4. Select Google Play Services.
  5. Tap on Storage & Cache, and tap on Clear cache.

If clearing cache on Google Plays Services didn’t cut it, move on to the next steps. We still got a few fixes you can try.

Further reading: What to do when you forgot your Android pin, passcode or pattern »

4. Clear Cache on The Play Store

Clearing cache on Google Play Store
Clearing cache on Google Play Store. Gardy Philogene/Gotechtor

Next, we’ll clear the cache & data of the Play Store on your phone.

  1. Open the Settings app on your phone.
  2. Tap Apps & Notifications, then tap See all apps.
  3. Scroll down and tap Google Play Store.
  4. Tap Storage.
  5. Next, tap Clear cache.

If the Account Action Required notification doesn’t go away, maybe the cache is not the culprit.

5. Uninstall Play Store Updates

Uninstalling Play Store updates
Uninstalling Play Store updates. Gardy Philogene/Gotechtor

Next, we’re going to uninstall Google Play Store updates. We’ll walk you through the steps.

  1. Open Settings.
  2. Head to Apps & Notifications.
  3. Tap See all apps. Scroll down and look for Google Play Store.
  4. Tap on the three dots at the top-right corner.
  5. Then, select Uninstall updates.

6. Remove and Re-Add Google Account

If that’s not an issue for you, removing your Google account and adding a new one can help you get rid of the Account action required notification. Otherwise, you can remove and re-add the same Google account. That may be enough to kick your account back into sync.

  1. Head over to the Settings app.
  2. Tap Accounts.
  3. Select the Gmail account you want to remove.
  4. Tap the Remove account button at the bottom.

Once you’ve removed the Google account, you can proceed to add a new one or the old one. Tap Add account to do so.

Depending on how many accounts you have on your phone, you may need to scroll down to find the Add account option.

If you have any concerns or questions, then please leave a comment in the section below.