This is a 5-step guide to troubleshooting when your iPhone won’t turn on or stuck on the Apple logo.
Your iPhone not turning on is one of the most common iPhone problems. You push the power button and wait a few seconds, but nothing happens. So, how do you force your iPhone to turn on?
It could be a plethora of things that prevent your iPhone from turning on. The good news is it’s a fixable problem that you can easily solve without taking a trip to the Apple store.
This step-by-step guide will walk you through the steps to fix your iPhone that won’t turn on.
Why won’t my iPhone turn on?
Most of the time, a software glitch is what prevents your iOS device from turning on.
If it’s a hardware problem, which is not common, you’re in bad luck. It’s time to make a Genius Bar reservation or to visit the nearest Apple Authorized Service
Sometimes, it’s better to buy a new phone instead of repairing a broken one, which can cost you more than half the price of a new one.
If that’s the case for you, check our guide to buying a new smartphone before making any purchase decision.
Enough of buying advice. Let’s fix your unresponsive phone.
1. Charge Your iPhone
It’s obvious if your iPhone won’t turn on, it may run out of battery. Let’s charge it up for at least 15 mins and see what happens. Follow the appropriate instructions to save battery life on your iPhone.
Use a wireless charger to charge your iPhone faster, of course, if you have one. If after 15-30 mins of charge, your iPhone doesn’t power on automatically, try to turn it on manually by holding down the on/off button.
If that doesn’t work either, check the charging cable or power outlet, they might be the culprit. To double-check, try charging your iPhone with a different cable or charger.
Sometimes, your “iPhone won’t turn on” issues might relate to charging problems. So read our article on how to fix iPhone charging problems for step-by-step instructions. Fixing your iPhone charging problems might help with the black screen.
2. Restart Your iPhone
The next step would be to restart your iPhone if charging it didn’t fix the problem.
- For iPhone 8 or earlier: Press and hold down the Sleep/Wake button on either the top right corner or upper right side of the device until the slider appears.
- For iPhone X or later: Press and hold either Volume button and the Side-Power button until the slider appears.
If your iPhone was already off, it should restart, but if it was on with a black screen, you might see the red slider allowing you to turn it off.
If your iPhone restarts successfully, there you go; you’ve solved the problem. But if your iPhone won’t turn on, a software crash might be to blame. Move on to the next step for the fix.
For detailed instructions, check our “How to restart an iPhone” guide.
3. Software Crash
A software crash may cause your iPhone to become unresponsive. In that case, the best way to fix this problem is to perform a hard reset.
A factory reset will erase all the data and settings on your phone. So before you proceed, we strongly recommend you back up and restore your iPhone.
Here’s how to perform a hard reset:
- For iPhone 8 and later: Quickly press and release the Volume Up button, then quickly press and release the Volume Down button. Then, press and hold the Power button (iPhone 8 & 8 Plus) or the Side button (iPhone X) until you see the Apple logo.
- For iPhone 7 or iPhone 7 Plus: P
ressand hold both the Side and Volume Down buttons for about 10 seconds until you see the Apple logo.
- For iPhone 6s and
earlier: Press and hold both the Home and the Top (or Side) buttons for about 10 seconds until you see the Apple logo.
When you see the Apple logo appear on the screen, release all buttons so your iPhone can restart on its own.
4. Restore iPhone to Factory Settings
If all the above steps don’t work, don’t worry; there’s still something you can do about it. A damaged Operating system may cause your iPhone not to turn on. In that case, you’ll have to restore it with iTunes.
For that, you’ll need either a Mac or a PC.
Connect your iPhone to a Mac or PC with a lightning cable. If the Operating System was indeed damaged, your iPhone should boot into recovery mode with no further steps.
Once your iPhone is in recovery mode, iTunes will inform you that there’s a problem with your device and it needs to be updated or restored.
Proceed to restore your device, which will download and install the latest iOS version to your iPhone.
You should note the restore will wipe out everything on your iPhone, but you can recover all your data anytime from an iCloud backup.
5. Force iPhone into DFU Mode
When your iPhone has more difficult software problems, a simple restore won’t fix it. You need to take a different approach. In this case, you’ll force your iPhone into DFU Mode (Device Firmware Update).
Caution: Proceed with caution. There’s a chance that something might not go as planned with your iPhone. For detailed instructions, see how to put your iPhone in DFU mode.
Tried Everything, and Your iPhone Still Won’t Turn on?
After you’ve tried all these steps, if your iPhone still won’t turn, the solution is probably out of your hands. It’s time to take it to the nearest Apple store. Here’s how to make a Genius Bar reservation.
If this guide assisted you in resolving your “iPhone won’t turn on” issue, kindly share it with your friends or recommend it. This way, they can also benefit from the solution.
If you haven’t had any success, feel free to share your experience when you bring it to the tech experts.