AirPods Connected but No Sound? Try These Fixes

It’s frustrating when your AirPods are connected but have no sound as you cannot enjoy your favorite music streaming service.

There are many reasons why this may happen though. Fortunately, this can be an easy problem to fix providing you know what to look for.

We’ll go through all the possible reasons why your AirPods are connected but won’t play audio and how to fix the problem.

Why are AirPods connected but have no sound?

There are many reasons why AirPods are connected but have no sound. The following are some of the most common reasons:

  • AirPods Bluetooth connection with the phone is disconnected.
  • AirPods don’t have enough battery.
  • Outdated AirPods firmware or iOS.
  • AirPods have a hardware problem.
  • AirPods don’t fit well in the charging case and don’t charge.

How to fix it when AirPods are connected but have no sound

Here are all the tips that will help you fix your AirPods connection problems. Try these tips in order until you find the one that fixes your problem.

  1. Reset AirPods
  2. Disable Automatic Ear Detection
  3. Remove Volume Level Limit and Audio Balance
  4. Update iOS
  5. Reset Network Settings
  6. Clean AirPods
  7. Charge AirPods
  8. Contact Apple Support

Check out this article, if you have problems with one AirPod not working for step-by-step instructions.

1. Reset AirPods

Resetting AirPods solves many minor issues including no sound problem. To reset your AirPods using iOS, follow the steps below:

1. First, put AirPods in their Charging Case.

2. Close the lid, wait 30 seconds and open the lid.

3. After that, go to Settings.

iPhone Settings App
Go to Settings. Screenshot: Farhad Pashaei/Gotechtor

4. Then. select Bluetooth.

Bluetooth in Settings app
Tap on Bluetooth. Screenshot: Farhad Pashaei/Gotechtor

5. Tap on “i” next to AirPods name.

Bluetooth i Icon
Select i icon. Screenshot: Farhad Pashaei/Gotechtor

6. Next, select Forget This Device.

Forget This Device
Tap on Forget This Device. Screenshot: Farhad Pashaei/Gotechtor

7. Go back to your AirPod (make sure the lid is open).

8. Press and hold Setup Button for at least 15 seconds.

9. The white light becomes a flashing amber light and it’s done.

10. Finally, reconnect AirPods to iPhone/iPad/iPod/Mac/Android device. 

2. Disable Automatic Ear Detection

Sometimes Automatic Ear Detection causes trouble in AirPods. Users report the AirPods are connected but there’s no sound! Turning off this feature may solve the problem. Follow the steps below:

1. First, head to the Settings menu. 

iPhone Settings App
Go to Settings. Screenshot: Farhad Pashaei/Gotechtor

2. Select Bluetooth.

Bluetooth in Settings app
Select Bluetooth. Screenshot: Farhad Pashaei/Gotechtor

3. Then, tap on “i” icon next to your AirPods name.

Bluetooth i Icon
Tap on i icon. Screenshot: Farhad Pashaei/Gotechtor

4. Finally, disable Automatic Ear Detection.

Disable Automatic Ear Detection
Disable Automatic Ear Detection. Screenshot: Farhad Pashaei/Gotechtor

3. Remove Volume Level Limit and Audio Balance

Turning on the Volume Level Limit on iPhone or iPad may cause trouble. If your AirPods are connected but have no sound, this could be the reason.

This feature allows you to control the volume limit, so it can’t hurt your health. It is disabled by default, but check to ensure it’s not turned on by mistake. 

To set audio balance:

1. Tap Settings.

iPhone Settings App
Head to Settings. Screenshot: Farhad Pashaei/Gotechtor

2. Following that, scroll down and select Accessibility.

Open Accessibility in Settings app
Choose Accessibility in Settings. Screenshot: Farhad Pashaei/Gotechtor

3. Scroll down and go to Audio/Visual.

Audio and Visual in Accessibility
Tap on Audio/Visual. Screenshot: Farhad Pashaei/Gotechtor

4. Next, choose Balance Left or Right.

Balance in accessibility
Change Balance. Screenshot: Farhad Pashaei/Gotechtor

To remove Volume Level Limit

1. Go to Settings.

iPhone Settings App
Head to Settings. Screenshot: Farhad Pashaei/Gotechtor

2. Then, choose Sounds & Haptics.

3. Select Headphone Safety.

Headphone Safety
Select Headphone Safety. Screenshot: Farhad Pashaei/Gotechtor

4. After that, disable Reduce Loud Sounds.

Loud Sounds
Disable Reduce Load Sounds. Screenshot: Farhad Pashaei/Gotechtor

4. Update iOS

Apple releases around 10 iOS updates a year on average and we recommend updating your iPhone as soon as possible.

If your iPhone runs an old version of iOS, there might be bugs and problems. So, if you want to prevent these types of issues, update your iPhone or iPad right after the update is released. 

Here’s how to check for available updates:

1. First, head to the Settings.

iPhone Settings App
Go to Settings. Screenshot: Farhad Pashaei/Gotechtor

2. After that, select General.

General Menu in Settings
Select General. Screenshot: Farhad Pashaei/Gotechtor

3. Select Software Update.

Software update in General menu
Choose Software Update. Screenshot: Farhad Pashaei/Gotechtor

4. Check if there’s any new version available or not. 

5. Reset Network Settings

If your AirPods are connected but still have no sound, it’s time to reset your iPhone’s network settings.

There may be some connectivity issues and resetting network settings may solve these problems.

Before starting the process, keep in mind that resetting network settings will remove all Bluetooth devices, Wi-Fi networks, call settings, and all other settings. To reset network settings, follow the steps below:

1. Choose Settings.

iPhone Settings App
Go to Settings. Screenshot: Farhad Pashaei/Gotechtor

2. After that, tap on General.

General Menu in Settings
Tap General. Screenshot: Farhad Pashaei/Gotechtor

3. Hit Transfer or Reset iPhone.

Select Transfer or Reset iPhone. Screenshot: Farhad Pashaei/Gotechtor

4. Then, tap on Reset.

Reset in Transfer or Reset iPhone
Choose Reset. Screenshot: Farhad Pashaei/Gotechtor

5. Choose Reset Network Settings.

Reset Network Settings in iphone
Select Reset Network Settings. Screenshot: Farhad Pashaei/Gotechtor

6. Finally, enter your passcode and let the process finish.

6. Clean AirPods

When you use your AirPods for quite a time, dirt and debris may block the mesh and no sound will come out.

If you clean your AirPods regularly, it won’t happen. Use a clean cotton swab, an AirPods cleaner kit, or a clean lint-free anti-static fabric to clean every part of your AirPods carefully. 

7. Charge AirPods

Low battery on AirPods may disrupt functionality and it may cause low or no sound when you want to listen to music.

Bring your AirPods close to your iPhone and open the lid. There will be a pop-up that shows the Charging Case and the AirPods battery level.

If there’s not enough battery, plug your AirPods into their charger, and wait at least 2 hours to fully charge them. 

If you have charging issues, follow the steps in this guide to fix it when one AirPods is not charging.

8. Contact Apple Support

If none of the abovementioned solutions solved your problem, you may need to contact Apple Support for further help.

They will help you with repairing or replacing your AirPods. Sometimes there is something wrong with your hardware and you can’t solve it with DIY solutions. Apple Support is what you need in this case. 

Conclusion

As you can see, fixing connected AirPods with no sound isn’t that difficult.

In many cases, network connectivity issues, AirPods low battery, outdated operating system, or hardware issues may cause this.

Try the fixes above or take your AirPods to the nearest Apple Store for help to solve your AirPods sound issues.

As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When he isn't writing, you can bet he's devouring information on products making their market foray, demonstrating his unquenchable thirst for technology.

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