Why Does It Say No Location Found for Someone? The FIX!

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It’s frustrating when Find My says “No Location Found” as you cannot track your Apple devices. There are a couple of reasons why this may happen—and most are easy to fix.

The good news is that there are solutions available for this problem, and they’re usually not too hard to find if you know how.

We’ll go through all the possible reasons why Find My is not working and how to fix the problem. 

What Is the Find My app?

The “Find My” is a tracking app provided by Apple that lets you track your lost or stolen Apple devices.

With iOS 13, Apple merged the “Find My Friends” with the “Find My iPhone” app. In iOS 15, these two apps have been combined to form the “Find My” app.

If you get ‘No Location Found’ on your Apple device or iCloud website, you may not be able to:

  • See your device on the map.
  • “Play a sound” or “display a message.”
  • Lock or erase remotely.
  • Use location-based notifications.

Check out this article if you need help adding a device to Find My iPhone.

Why Would Find My iPhone Say No Location Found?

If you see a ‘No location found’ alert in Find My, you need to check your settings to see if Find My is correctly configured. You need to also ensure that Location Services are enabled and the device is turned on and connected to the internet.

The Find My app working correctly is critical to locating your devices. Consider the case of losing your AirPods or Apple Watch and trying to find them.

In the same way, if you suspect your device has been stolen, you should erase all of its data. To do any of these tasks, you must first fix the issue and get access to your Find My exact data and the location of your devices.

You get the ‘No Location Found’ message on Find My app for many reasons. iCloud may be unable to locate your device if the device is turned off or not connected to the Internet.

How to Fix No Location Found Find My Friends

You’ll see the message “no location found on find my friends” if the person is out of network range. Maybe the person turned off GPS or perhaps their phone ran out of battery. No matter what the reasons might be, these are some resolutions you can choose from.

  1. Confirm the GPS is On and Working
  2. Check Find My Settings in Location Services
  3. Check The Device’s Date and Time
  4. Check Your Device Internet Connection
  5. Check Apple’s System Status
  6. Update Your Device
  7. Reset Location & Privacy

1. Confirm the GPS Is On and Working

Some users turn off GPS to save their battery life. However, even if GPS is turned off, Find My can track the location using cellular data.

But you can’t always trust the data because it’s not always accurate or reliable. Besides, if your device is out of coverage, it will display ‘Location Not Found.’ To check GPS settings:

  1. Open Settings
iPhone Settings App
Go to the Settings app. Screenshot: Farhad Pashaei/Gotechtor
  1. Go to Privacy
Privacy in Settings app
Open the Privacy menu. Screenshot: Farhad Pashaei/Gotechtor
  1. Tap on Location Services and turn it on.
iOS Location Services
Enable Location Services. Screenshot: Farhad Pashaei/Gotechtor

2. Check Find My Settings In Location Services

Sometimes Location Services is on, but Find My doesn’t have access to share its data. 

  1. Go to Settings.
  1. Open Privacy
Privacy in iOS Settings app
Go to the Privacy menu. Screenshot: Farhad Pashaei/Gotechtor
  1. Tap on Location Services.
iOS Location Services
Select Location Services. Screenshot: Farhad Pashaei/Gotechtor
  1. Scroll down and find Find My.
Find My in Location Services
Select Find My. Screenshot: Farhad Pashaei/Gotechtor
  1. Set access on While Using the App.
Location Access While Using the App
Enable While Using the App. Screenshot: Farhad Pashaei/Gotechtor

You can also check the sharing location settings in Location Services. Check if Share My Location and Find My iPhone is enabled or not. 

3. Check Device’s Date and Time

Every Apple user knows even the slightest inaccuracies in date and time can prevent the Find My app from functioning correctly. Check the time and date of your Apple device following the steps below:

  1. Go to Settings
  2. Choose General
General Menu in iOS Settings
Go to General. Screenshot: Farhad Pashaei/Gotechtor
  1. Open Date & Time.
Date and Time in General iOS settings
Select Date & Time menu. Screenshot: Farhad Pashaei/Gotechtor
  1. Turn on Set Automatically

4. Check Your Device Internet Connection

Make sure your device is turned on and connected to the Internet, whether through Cellular Data or Wi-Fi. If you’re using cellular data, make sure the Find My app has access to the Internet over Cellular. 

  1. Open Settings
  2. Go to Cellular
Cellular in iOS settings
Choose Cellular. Screenshot: Farhad Pashaei/Gotechtor
  1. Scroll down to Find My app and enable it.
Find My in Cellular app
Enable Find My. Screenshot: Farhad Pashaei/Gotechtor

5. Check Apple’s System Status

Sometimes, Find My says ‘No Location Found’ because the app is unavailable. If this is the case, it’s easy to find out. Follow the steps below:

  1. Go to the Apple System Status website.
  2. Locate Find My and check if it is available or not. If you see the Green Dot, everything is fine.

If there’s an issue, you may see a Red Dot, and in this case, you have nothing to do but wait for Apple to fix the problem. 

6. Update Your Device

An outdated operating system version may cause many troubles, and Location Services’ bugs may affect devices.

Updating the OS may solve many problems. Ensure that your iPhone, iPad, or other Apple devices are up to date. 

  1. Go to Settings.
  2. Open General.
  3. Tap on Software Updates
Software update in iOS settings
Select Software Update. Screenshot: Farhad Pashaei/Gotechtor
  1. Update your device.

7. Reset Location & Privacy

If Find My says ‘No Location Found’ and the problem still exists after the abovementioned solutions, consider resetting Location and Privacy to their defaults. Follow the steps below:

  1. Go to Settings
  2. Tap on General.
  3. Scroll down and choose Transfer or Reset iPhone.
Transfer and Reset iPhone in General menu
Select Transfer or Reset iPhone. Screenshot: Farhad Pashaei/Gotechtor
  1. Select Reset.
Reset iPhone option in iOS settings
Tap on the Reset option. Screenshot: Farhad Pashaei/Gotechtor
  1. Choose Reset Location & Privacy, enter your password, and let the process finish.


If you tried all the above tips and your problem didn’t fix, there may be something wrong with the hardware, or your device may have a severe OS problem.

Setting Location Services adjustments, checking Internet connection, resetting your device, and checking the Apple website for the system status are ways to solve your problem.

But if Find My says ‘No Location Found’ after all these DIY solutions, you should schedule an appointment with the nearest Apple Store and let the experts fix the problem. 

If you have any other ideas or suggestions, we encourage you to suggest them in the comments below.

Photo of author
Over the last decade, Farhad has gained hands-on experience with smartphones, laptops, accessories, wearables, printers, etc. If he's not writing, you can bet he's trying to keep up with the latest technology. He oversees coverage of iPhone, iOS, and Apple Watch for Gotechtor.

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