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Roku Has No Sound? (9 Easy Fixes to Try!)

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Writer, Smart Home

For years technology has been a big part of Gardy's life. He's an Android guy with a secret love for Apple products. When not at work, you can usually catch him drawing with a pencil. He is a writer at Gotechtor covering streaming media, TVs, and everything smart-home related. 

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Roku is a popular streaming device that allows users to access a wide range of content, including movies, TV shows, and music.

However, these are all much harder to enjoy when one cannot get any audio during their viewing/listening. The Roku no sound problem is a common issue users experience with their channels.

There are several simple troubleshooting methods you can use if you’re experiencing this issue so you can quickly get your streaming content back to enjoying it again.

1. Make Sure Mute Is Turned Off

Another reason why you may be experiencing “no sound” on your Roku device is because the volume is too low.

Ensure that your volume settings are not set too low or muted. This might be the simplest solution of all.

Just grab your remote and turn the volume up. If it is at a certainly audible level yet not producing sound, move on to the next step.

2. Look For the Headphones Icon

If you see a headphones app appearing on your screen, your device’s private listening might be enabled.

This feature allows you to listen to your Roku from your remote (if it has a headphone jack) or your mobile device to not distract others.

You can turn this off by tapping on the headphones icon in your Roku app. See if the sound works now. 

3. Check All Wiring

Much like the video signal, the audio is output from the Roku via wires. So, your first step should be ensuring all wiring is properly and securely connected.

This applies to both the Roku end and the TV end. If any of the cables are loose or not plugged in fully, it may preclude the audio from being able to be rendered. 

4. Check Your Internet Connection

Streaming services require a strong and steady Wi-Fi signal. Sometimes, a poor connection will result in Roku only accommodating what it can, and in those situations, it may not be able to have the bandwidth for audio and video.

See if moving the Roku closer to your modem (or vice-versa) will help strengthen the connection.

If your signal is usually fine, unplug the modem for a few seconds and plug it back in. Usually, this gets the connection up and running.

5. Adjust Your Roku’s Audio Settings

Another reason why you may be experiencing sound issues with your Roku is because the audio settings may need to be adjusted.

To check the audio settings, go to Roku’s Settings menu and navigate to the Audio tab. From there, you want to ensure you’ve selected the correct audio output option.

If you are using a soundbar or other external audio devices, ensure you’ve selected the correct input on the device.

6. Restart Your Roku

You can fix most technical glitches on your Roku by simply restarting the device. There are two ways to do this.

If you prefer the longer, more formal, menu-based method, you can go to the Settings menu, navigate to the System tab, and then select the System Restart option. You will be asked to confirm that you are looking to restart the device. 

If you prefer the expedient route to restarting the device, unplug the Roku from its power supply for about 30 seconds.

Then, plug it back in and allow the Roku to initialize. Now, try using an app to see if that clears up the sound issue.

7. Update Your Roku’s Firmware

If restarting your Roku device did not fix the problem with the sound, then a firmware update might be in order.

To update your Roku, go to the Settings menu and select the System tab. Then select the System Update option and follow the on-screen instructions to download and install any available updates (assuming any are available).

Once the update is complete, restart the device using one of the two methods in the previous step and check if your Roku still has sound issues.

8. Reinstall the App With the Sound Issue

Check multiple apps that require sound. If you find that some work while others don’t, you can go to the Roku Channel store, uninstall the app without sound, and reinstall it.

If the sound issue only affects that particular app, reinstalling it may fix the problem.

9. Factory Reset Your Roku

In most cases, the problem should have been resolved by now, but if it hasn’t, you may want to consider resetting the Roku to its default settings.

Keep in mind that taking this action will undo any setting changes and uninstall any apps that were not on the device already.

To perform a factory reset on your Roku, follow these steps:

  1. Go to Settings.
  2. Select System.
  3. Select the Advanced System Settings tab.
  4. Choose Factory Reset and follow the instructions to reset your Roku.

Once you’ve reset your Roku, re-link your account and try to open a channel to see if you still have sound issues.

Wrap-Up: Roku No Sound

One of the above options should have certainly worked to fix the Roku no sound issue, but if not, then you should contact Roku customer support and ask for assistance. They may offer additional, specific troubleshooting tips to help you out.

Writer, Smart Home

For years technology has been a big part of Gardy's life. He's an Android guy with a secret love for Apple products. When not at work, you can usually catch him drawing with a pencil. He is a writer at Gotechtor covering streaming media, TVs, and everything smart-home related. 

Gardy Philogene

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