Apple’s wall-mounted HomeView costs $299, but that price doesn’t include the power adapter, USB-C cable, or mounting hardware needed to get it up and running.
A newly published support document confirms that buyers must purchase those accessories separately, making the wall-mounted version potentially more expensive to set up than the tabletop model, even though both have the same retail price.
Also: 8 things Apple’s $299 HomeView can do that you probably didn’t expect from a smart home screen
What’s missing from the wall-mounted HomeView box?
The wall-mounted model comes without three essential installation components:
- Power adapter: A compatible USB-C adapter that delivers at least 20W.
- USB-C cable: Required for installations that use USB-C power rather than a hardwired connection.
- Wall mount: A compatible mounting accessory, purchased separately.
The exact power setup depends on the mount you choose. Some support USB-C cables and adapters, while others connect directly to household electrical wiring.
Hardwired installations may also require professional help, adding another potential expense.
The tabletop HomeView, meanwhile, includes a 30W USB-C power adapter and a 1.5-meter cable in the box. Its power requirements are slightly different, calling for 15V at 2A or higher.
Both versions cost $299, but the tabletop model is ready to plug in without purchasing additional power accessories.
Apple has a warning for incompatible power setups
The support document also explains what happens when HomeView doesn’t receive enough power.
If the display shows a “Power Adapter Not Supported” message with a lightning bolt and yellow warning triangle, the mount or its power connection may be the issue.
Apple recommends removing HomeView from the mount and connecting it directly to a compatible USB-C cable and adapter.
If the device powers on normally, the issue likely involves the mounting hardware or installation. Customers are advised to contact the mount manufacturer or installer for assistance.
The wall-mounted HomeView features the same 7-inch Liquid Retina display and A18 chip as the tabletop version, including Siri AI and personalized household controls.
Both models are available for preorder now, with deliveries beginning November 13.