Gotechtor select and review products independently. When you purchase through our links, we may earn a commission. See our ethics statement.

Internet May Not Be Available? (Try THESE Fixes First!)

Updated on

Writer, Android

Saurav loves writing and tech. So, after engineering, he didn't look back and embarked on a journey to become a tech writer. Saurav has worked for various tech websites across the globe.

Learn about Gotechtor

Are you having trouble connecting to the internet? Are you getting the “Internet May Not Be Available” error on your Android phone? If you are, then stick around to learn how to resolve this issue.  

Nowadays, internet has become a necessity instead of a luxury. Even most of our everyday work requires a stable internet connection. So, it can be very frustrating when you suddenly start receiving an error message while trying to connect to the internet.    

In the following guide, we will discuss the possible causes behind the “Internet May Not Be Available” issue, along with a few fixes to fix the problem. 

Why Does My Wi-Fi Say Internet May Not Be Available?

Before moving on to the solutions, it is a good idea to know what might be causing the “Internet May Not Be Available” issue on Android phones. We have compiled a list of the most possible causes based on multiple user reports. Let’s take a look. 

  • DHCP

DHCP is a network mode used by Android smartphones to detect certain networks and settings. It works automatically. However, if there’s an issue with the DHCP, your smartphone will struggle to automatically connect to the internet.  

  • DNS Settings 

DNS, also known as Domain Name Server settings, is responsible for connecting your browser to a specified URL. This is a crucial step in establishing a connection. However, if the DNS server is blocked by the website, you won’t be able to connect.   

  • Android Update 

It is important to keep your Android OS up to date as an outdated system can cause a lot of issues.

There are cases where users were unable to connect to the internet but after updating their phones, the problem went away. So, on rare occasions, outdated OS can stop you from connecting to the internet. 

  • Malicious Applications 

The possibility of another application causing interference with the performance and functionality is always high. And due to the conflict, this error may have been triggered.   

  • Wi-Fi Router Problems

When you’re facing problems with your internet connection, you may need to check your Wi-Fi Router. 

It is the device that helps you to connect to the internet. Certain IP addresses and DNS settings changes can easily block your connection. Take a look, you may need to make a few changes. 

See: Android phone won’t charge? The FIXES!

How to Fix “Internet May Not Be Available” on Android Phone

Now that you know the causes of your internet connection problem, it’s time to go through the fixes. So, here are 10 easy solutions that will help you get rid of the “Internet May Not Be Available” issue on Android smartphones. 

  1. Restart Your Android Phone  and the Wi-Fi Router
  2. Switch Between Mobile Data & Wi-Fi
  3. Check Date/Time on Android
  4. Forget Wi-Fi Network and Re-Connect
  5. Modify the DHCP Mode
  6. Update the Android System
  7. Reset Android Network Settings
  8. Android Safe Mode
  9. Wipe Cache Partition
  10. Factory Reset Android

1. Restart Android Phone and Wi-Fi Router 

Having trouble connecting to the internet via your Android smartphone, give it a quick restart. 

No matter what you think, restarting an electronic device is a legitimate fix to many issues. It can get rid of bugs and minor performance issues. 

So, hold the Power button, wait for the Power Menu to appear, and tap on that Restart option. 

Restart Android to Fix Internet May Not be Available Issue
Restart the Android Mobile. Screenshot: Saurav Dey/Gotechtor

If the error message is appearing when you are trying to connect to the internet via Wi-Fi only, then we recommend restarting the Wi-Fi router as well.

There are no specific steps for restarting a router, just turn off the power switch and then turn it on again after a few seconds. 

2. Switch Between Mobile Data & Wi-Fi 

If you still haven’t managed to connect to the internet, then switch between Mobile Data and Wi-Fi. This will help you to at least, identify the problem. 

Switch Between Wi-Fi and Mobile Data
Enable or Disable Mobile Data and Wi-Fi. Screenshot: Saurav Dey/Gotechtor

So, simply swipe down to access the Android Quick Settings Panel. From here, you can disable or enable both Wi-Fi Network and Mobile Data. If you are facing the issue while on mobile data, switch to Wi-Fi and vice-versa.  

3. Check Date/Time on Android 

If your Android smartphone has an incorrect date and time, it can cause a lot of issues. It can effectively stop you from connecting to the internet. 

This is actually a security issue as checking the date and time is part of the verification process. If the program can’t verify the connection, you will not be getting past it. 

So, check the date and time set on your mobile. If not correct, you need to fix it.

  1. Launch the Settings app. Then, scroll down and tap on the General Management option. 
Choose General Management
Tap on General Management in Android Settings. Screenshot: Saurav Dey/Gotechtor
  1. Now, tap on Date and Time.
Enter Date and Time Settings
Select Date and Time Under General Management. Screenshot: Saurav Dey/Gotechtor
  1. Then toggle the switch beside the Automatic Date and Time option to enable it.     
Sync Date and Time to Fix the Internet Issue on Android
Enable Automatic Date and Time. Screenshot: Saurav Dey/Gotechtor

Now, the date and time on the Android mobile will be synced according to the Time Zone you currently live. Now, try to connect to the internet. If the problem is still there, move on to the next solution.

4. Forget Wi-Fi Network and Re-Connect 

If the issue appears when you are connecting to the Wi-Fi network but your internet connection and router are working just fine. Then, you need to narrow your focus to the Wi-Fi settings on your mobile.

The best idea would be to make your Android phone forget the saved network and then reintroduce it as a new one. 

Keep in mind, forgetting a network means, all the stored information will also be deleted like the password required to access the network. So, before forgetting the network, make sure you have the necessary login credentials. 

  1. Launch the Settings app and tap on Connections
Tap on Connections
Tap on Connections Under Android Settings Menu. Screenshot: Saurav Dey/Gotechtor
  1. Then, select Wi-Fi and tap on the Gear icon beside the desired Wi-Fi network. 
Tap on the Gear Icon to Proceed
Tap on the Gear Shaped Icon. Screenshot: Saurav Dey/Gotechtor
  1. Lastly, tap on the Forget option below.    
Forget the Saved Wi-Fi Network
Tap on Forget to Forget the Saved Wi-Fi Network. Screenshot: Saurav Dey/Gotechtor

After making your Android device forget the saved connection, you need to reconnect. So, reboot the device and then locate the network and connect. Provide the Wi-Fi password in order to connect to the internet.

See: Nearby Share Not Working on Android? Try These Fixes

5. Modify the DHCP Mode 

As we have discussed earlier, the DHCP mode plays an important role in this spectrum. It helps to configure the setting to a suitable one so that you don’t have any trouble while connecting to the Wi-Fi. 

If this configuration is somehow messed up, you will face problems and you’ll have to change it manually. 

  1. Launch the Android Settings app and tap on Connections
  2. Under Connections, tap on Wi-Fi
  3. Now, tap on the Gear Shaped icon beside the saved Wi-Fi network. 
  4. In the new panel, open the Advanced menu.  
Access the Advanced Options
Tap on the Advanced Option. Screenshot: Saurav Dey/Gotechtor
  1. Tap on IP Settings and change it to Static from DHCP
Change IP Settings to Static
Change IP Settings from DHCP to Static. Screenshot: Saurav Dey/Gotechtor
  1. In the new menu, enter under DNS 1 and under DNS 2.
  2. Lastly, tap on the Save button below to proceed. 
Change DNS Under IP Settings
Change DNS1 and DNS2 and Save. Screenshot: Saurav Dey/Gotechtor

Now, try to connect the Android device to the Wi-Fi. It should be able to do it and no error message should appear.

6. Update the Android System 

It’s good practice to always keep your mobile’s firmware updated as an outdated Android OS can be buggy and create lots of issues.

So, if you haven’t updated Android in a while, maybe the buggy system is causing the internet issue. It’s time to install the latest Android update. 

  1. Launch the Settings app and tap on Software Update
  2. Now, tap on the Download and Install option. 
Update Android to Fix Internet May Not Be Available
Download and Install the Android Update. Screenshot: Saurav Dey/Gotechtor

A search will be initiated immediately for the new OS update. If an update is available, select Download and Update and follow the onscreen prompts to download and install it. After the update is installed, the problem should disappear and you can connect to the internet again.

7. Reset Android Network Settings 

If none of the previous methods have worked and you are still getting the “internet may not be available” error on your mobile, you may need to reset the Android network settings.

It is an effective way to fix network-related issues. It clears up all the customization and reconfigures the network settings.  

  1. Launch the Settings app on Android and tap on the General Management option.
  2. Tap Reset in the following panel and then, select Reset Network Settings
Reset Network to Fix Android Internet Issue
Reset Android Network Settings. Screenshot: Saurav Dey/Gotechtor

Afterward, follow the on-screen instructions to complete the network reset. Hopefully, you will be able to connect to the internet after the reset. 

See: Why Your Android Phone Is Overheating (And How to Fix It)

8. Enable Android Safe Mode 

If you’ve reset the network settings and you are still getting the “Internet May Not Be Available” error on Android, you need to put your phone in Safe Mode. 

As we have discussed earlier, one of the reasons for this problem is faulty 3rd party applications. In order to confirm, you’ll need to put your Android phone in Safe Mode where only the system apps would be running. 

So, if you can connect to the internet while in Safe Mode or the error message just stops popping up in Safe Mode, you can be sure that an application is causing this and you need to remove it. 

Surely, you have installed a new application recently from an unknown developer. Try to remember, which one and enter Safe Mode

  1. Press and hold the Power button and wait for the Power Menu to appear. 
  2. In the Power Menu, tap and hold the Power option. These steps are based on Samsung Galaxy mobile. If you are using a different Android phone, you may have to hold the Restart option. 
Tap and Hold the Power Option on Android Power Menu
Hold the Power Option in the Power Menu. Screenshot: Saurav Dey/Gotechtor
  1. After holding the option for a few seconds, Safe Mode option would appear. Tap on it and enter Android Safe Mode
Tap on the Safe Mode Option
Enter Android Safe Mode. Screenshot: Saurav Dey/Gotechtor

If you are able to connect to the internet in safe mode, then the most recent applications on your smartphone need to be uninstalled.

9. Wipe Cache Partition 

Wiping the cache partition can be effective when you face an internet connection with your phone. But this requires you to enter the Android Recovery Mode.

Regular Android users aren’t aware of the function of the Recovery Mode. So, we only recommend this method when the rest of the solutions have failed to fix the issue.  

The steps to enter Recovery Mode will vary from device to device. Just remember, the following steps are based on a Samsung Galaxy device. 

  1. Connect your Android mobile to the charging cable and connect the other end of the cable to a laptop or a computer. 
  2. After that, turn off the device. 
  3. Then, hold the Power and the Volume Up buttons for a few seconds. The device will enter Recovery Mode.
  4. In the Recovery Mode, use the volume buttons to choose the Wipe Cache Partition option. 
Select Wipe Cache Partition in Android Recovery Mode
Wipe Cache Partition in Recovery Mode. Image: Saurav Dey/Gotechtor
  1. Then, tap on the Power Button to execute.

After wiping the cache partition, select the Reboot option and tap the Power button to execute. After the device is rebooted, try to connect the device to the Wi-Fi. 

10. Factory Reset Android  

If nothing works, then your last hope for salvation is Android Factory Reset. Now, you can factory reset your Android mobile from the Recovery Mode as detailed in the previous solutions.

Instead of selecting wipe cache partition, choose factory reset and then, tap on the Power button for execution.  

Now, if you don’t want to go through the trouble to enter the Recovery Mode again, don’t worry you can execute Factory Reset from the settings as well.

But factory resetting the Android device will erase all the stored data. So, if there is anything important on your mobile, do not forget to back up your Android phone

  1. Launch the Settings app on Android and tap on the General Management option.
  2. Tap Reset in the following panel and then, choose Factory Data Reset
Tap on the Factory Reset Option
Tap on Factory Data Reset from Android Settings. Screenshot: Saurav Dey/Gotechtor
  1. Now, you will come across a new panel with information. Scroll down and tap on the Blue Reset button. 
Tap on the Blue Reset Button
Execute by Tapping on the Blue Reset Button. Screenshot: Saurav Dey/Gotechtor

After tapping on the Reset button, there will be a final verification. You will be asked to provide the password/pattern/fingerprint. Then, the device will reset. 

Wrapping It Up 

We hope the tips in this guide have been useful in helping you fix the “Internet May Not Be Available” error message on your Android.

The solutions we have discussed in the article are all verified but if you know of any other fixes for this Android issue, let us know via the comment section below.  

Writer, Android

Saurav loves writing and tech. So, after engineering, he didn't look back and embarked on a journey to become a tech writer. Saurav has worked for various tech websites across the globe.

Saurav Dey

's latest stories

Leave a Comment

Welcome to our community. We invite you to join our discussion. Please read and understand Gotechtor's community guidelines before participating. So be respectful and constructive and keep on topic.