Do you keep getting the “Google Play Store Keeps Stopping” error on your Android device? Don’t fret! We’ll go through all the possible reasons why the Play Store app keeps crashing and how to fix the problem.
First, let’s go over why you keep getting the “Google Play Store Keeps Stopping” error. Hang on.
Why Does Google Play Store Keep Stopping?
When Google Play Store keeps stopping it’s most likely because of a bad update. Sometimes Google releases buggy updates that can cause problems to your phone.
Here are some of the most common reasons why your Google Play Store has stopped working.
- The Google Play Store app is not up-to-date
- The app cache might be corrupted
- Insufficient storage space on your phone
- Google Play Store is incompatible with a recent update
- Google servers might be down
How to Fix the “Google Play Store Keeps Stopping” Error
Below are all the fixes for the “Google Play Store Keeps Stopping” error. We are confident that one of these fixes will work on your device. Let’s dive right in!
- Restart Your Device
- Clear Google Play Services and Play Store Cache and Data
- Update Google Play Store
- Uninstall Google Play Store Updates
- Uninstall Google Chrome Updates
- Uninstall Android System WebView Updates
- Remove and Add Your Google Account
- Clear App Cache
- Check If Google Play Store is Down
- Check Your Internet Connection and Wi-Fi
- Factory Reset Your Device
Restart Your Device
This is the first route you should take when you encounter any Android error. Sometimes, a restart is all you need to clear the RAM and fix up any bug that might have been causing the error.
To restart your device, follow these simple steps:
- Long-press the ON/OFF button on the side of your device until you get a prompt like the one below. (Depending on your android device brand, it may look different.)
- Click on the Restart button and wait for your phone to power off and then on.
This will probably fix the error. If it doesn’t, we’ve got more fixes for you to try below.
Clear Google Play Services and Play Store Cache and Data
Sometimes, you need to clear the cache and data of the Google background apps so they can work optimally. To do this, follow these simple steps.
- Open Settings and go to Apps.
- Click on the Google Play Services app.
- Now, click on Storage.
- Tap on Clear Cache.
- Click on Manage Storage. This will lead you to the page where you will be able to clear the data.
- Click on the Clear Data button to erase all Google Play Services data.
You have now cleared the data and cache of the Google Play Services app. This fix also works if your Google Play Services app keeps stopping.
The next step is to carry out the same process for the Google Play Store app.
- Go back to the Apps list and select Google Play Store.
- Open it and go to Storage.
- Click on Clear Cache.
- Click on Clear Data.
This should fix the “Google Play Store Keeps Stopping” error.
Update Google Play Store
Having out-of-date apps can stop your applications from working properly. Updating apps (especially Google Apps) keeps them functioning and fixes bugs. To update your Google Play Store app, follow these easy steps:
- Open the Google Play Store app and click on your Google account icon on the top right.
- Go to Settings.
- Click on About and then click on “Update Play Store” in the dropdown options.
- If your Google Play Store is up-to-date, you will get a prompt just like the one below. If not, update the app, restart and the error will be gone for good.
If your app is up-to-date, you would need to try other fixes. Stick with us!
Uninstall Google Play Store Updates
This might seem contradictory but it is common for Google updates to be incompatible with some devices. To fix this, you will need to uninstall all previous updates.
- In the Apps list in Settings, select Google Play Store.
- Click on the menu icon at the top right (three vertical dots).
- Click on Uninstall Updates.
- You will be asked if you want to replace the app with the factory version. Click OK.
You have now uninstalled all updates. Restart your phone and try opening the Google Play Store. You would not get the “Google Play Store keeps stopping” error anymore.
Uninstall Google Chrome Updates
If the problem persists, go through these steps again but now on the Google Chrome app in the Apps list. Uninstalling Google Chrome updates might allow the Play Store to work well.
Follow these steps to uninstall the updates in Google Chrome:
- Go to the Apps list in Settings and click on “Chrome” or “Google Chrome“.
- Click on the menu button (three vertical dots) on the top right and select Uninstall Updates.
- Restart your device and open Google Play Store. It should work just fine.
Uninstall Android System WebView Updates
The Android System WebView app allows android applications to display web content. To uninstall the updates, follow these short steps:
- Go to the Apps list in Settings and click on “Android System WebView“.
- Click on the menu button (three vertical dots) on the top right and select Uninstall Updates.
- You will be asked if you want to replace the app with the factory version. Click OK.
This fix is sure to solve the problem. When you open the Google Play Store app, you will no longer get the “Google Play Store keeps stopping” error.
Remove and Re-add Your Google Account
Removing and adding back your google account can reset your Google Play Store app and keep it from stopping. Follow these steps to successfully remove and add your Google account.
- Go to Settings and click on “Accounts” or “Accounts and Backup” depending on your Android Device.
- Click on Accounts.
- Choose the Google account you want to remove.
- Click on the Remove Account button and confirm the action.
- Go back to Accounts and click on “Add Account“.
- Select “Google” and confirm your identity.
- Now, add the Google account you just removed.
Clear App Cache
The “Google Play Store keeps stopping” error could be caused by low memory space. Clearing unused app cache and junk files can free up space on your Android device.
To clear your cache, follow these steps:
- Go to Settings and click on the Apps panel.
- Select an app, go to its Storage and click on Clear Cache.
Do this for as many apps as possible. You would have enough space on your device and Google Play Store will work properly.
Check If Google Play Store is Down
If Google Play Store is down for everyone or a large number of people, the problem is not from your end. You can check if Google Play Store is down at downdetector.com or isitdownrightnow.com.
If the Play Store is down you will just have to wait for Google to come up with a fix. After some time, it would be fixed and the app will be back to normal.
Check Your Internet Connection and WiFi
Google Play Store needs stable internet connectivity to work optimally. In some cases, Google Play Store may fail to detect an internet connection, causing it to stop working.
You can toggle the WiFi and Airplane mode options on and off, or restart your router to fix this problem.
Factory Reset Your Device
This should always be the last resort but if all fails, this might be your only option. Please ensure that you back up all your important files and data in the cloud storage service of your choice storage as a factory reset will clear all your data, files, and downloaded apps. Here’s a step-by-step guide on how to safely back up your Android phone.
To factory reset your phone, follow these simple steps:
- Open Settings and go to General Management.
- Click on Reset.
- Choose Factory Data Reset. This will wipe out your phone and erase all of your data.
- Click on the Reset button to completely reset your phone to the factory settings.
After resetting your phone, restart your phone. The problem will be fixed now.
Final Thoughts on Google Play Store Keeps Stopping
We hope one of these fixes was able to fix the “Google Play Store keeps stopping” error and that your Android device is working properly.
If you found success doing something else, leave us a comment down below!
